1. Services Provided

Welkin Visuals provides a range of services including photography, videography, drone services, video editing, 3D virtual tours using Matterport, and virtual staging.

2. Scope of Services

Welkin Visuals primarily operates in California but accepts projects across the United States.

3. Payment Terms

Clients are required to make payments through Stripe. A 50% deposit is due upon agreement of service, with the remaining 50% payable upon completion of the services.

4. Cancellation Policy

Clients must provide a cancellation notice at least 24 hours before the scheduled service. Cancellations made within this period will result in forfeiture of 50% of the deposit. Clients can reschedule services at no additional cost.

5. Intellectual Property

All assets created by Welkin Visuals are owned by the company. Clients are licensed to use these assets until the sale of the property. Post-sale, clients lose the rights to use the assets. Clients may use the assets in their personal portfolios but cannot reuse them for marketing future property sales.

6. Liability and Insurance

Welkin Visuals assumes responsibility for damages directly related to the services provided. The company carries $1M in liability insurance covering bodily injury and property damage.

7. Privacy Policy

Client information is protected through encryption and secure storage. This information is used internally to process payments and property information, and may be handled by Stripe, Squarespace, and Matterport. We do not share client information with any other third parties.

8. Dispute Resolution

Any disputes or disagreements will be resolved in a California court. Welkin Visuals is open to mediation or arbitration as methods of dispute resolution.

9. Legal Compliance

Welkin Visuals is certified under FAA Part 107 and strictly adheres to all FAA Part 107 rules and regulations when operating drones for photo and video recording.

10. Changes to Terms

Clients will be notified of any changes to these terms and conditions via email.

11. Governing Law

These terms and conditions are governed exclusively by the laws of the state of California.

12. Contact Information

For inquiries or support regarding these terms and conditions, clients can contact Welkin Visuals via email at hello@welkinvisuals.com.